Orders and Memberships
- Can I purchase additional or replacement accessories?
- What happens if my membership payment fails?
- What is a device reset?
- What happens to my device if I cancel my membership?
- Can I share my device with other people in my household?
- Does the Founding Membership work if I get a new or replacement device?
- Is the Founding Membership transferable to another person?
- What is the Founding Membership?
- Do I need to purchase a membership at the same time as my device?
- What is the Solius Home Membership?
- Do I need a prescription to buy Solius?
- Can I buy Solius as a gift?
- How do I start a return?
- Is there a restocking fee?
- Can I return Solius if I’ve already used it?
- How many people can use one Solius Home Membership?
- Can I use Solius without an account or membership?
- How do I cancel my Home Membership?
- How do I cancel my order?
- How can I track my order?
- Does Solius offer a free trial?
- What are your terms of service?
- Where can I purchase a Solius device?
- What is your privacy policy?
- Does Solius offer expedited shipping?
- Will my insurance pay for my Solius device?
- Where is Solius available?
- How can I contact customer support?
- How does the Solius Home Membership work?
- What is the Solius return policy?
- What is the warranty period for my Solius device?
- Are accessories covered by the return and warranty policy?